According to the report - "The company said Monday the foul-up occurred when the Lodi plant lost rail service and its gluten-free flour was transferred from rail cars to trucks.....General Mills said oat flour was contaminated when bulk rail cars full of the stuff were offloaded into bulk trucks, Foster said. The bulk trucks were believed to recently have carried wheat, she said."
An incredible error for a product purchased specifically because it is supposed to contain no gluten.
It is important to see how a monumental error can occur when responding to a crisis. In this case, people worked around the loss of rail service only to contaminate product by not considering the gluten issue in the stopgap measure - off loading into uncleaned transport vehicles.
Untrained logistics/transportation people? This is a reminder of ensuring that all people within the organization are trained in food safety - both general food safety as well as the food safety issues specific to the activities that with which they are tasked.
From Celiac.org
https://celiac.org/celiac-disease/what-is-celiac-disease/
Celiac disease is an autoimmune disorder that can occur in genetically predisposed people where the ingestion of gluten leads to damage in the small intestine. It is estimated to affect 1 in 100 people worldwide. Two and one-half million Americans are undiagnosed and are at risk for long-term health complications
When people with celiac disease eat gluten (a protein found in wheat, rye and barley), their body mounts an immune response that attacks the small intestine. These attacks lead to damage on the villi, small fingerlike projections that line the small intestine, that promote nutrient absorption. When the villi get damaged, nutrients cannot be absorbed properly into the body.
Star Tribune
http://www.startribune.com/fda-says-125-people-complained-about-problems-from-gluten-free-cheerios/330957131/
FDA says it received 125 complaints about gluten-free Cheerios before recall
General Mills said it knows how the gluten got into its flour and has taken steps to prevent it.
Federal food regulators said Tuesday they have received 125 reports of adverse health effects — mostly gastrointestinal problems — from consumers who ate gluten-free Cheerios.
After hearing of such complaints, General Mills Inc. on Monday recalled 1.8 million boxes nationwide of gluten-free Cheerios and Honey Nut Cheerios, concluding they inadvertently contained wheat, which contains gluten.