Consumer Complaints for Wood Pieces In Chicken Nuggets Triggers Recall

Perdue Foods, LLC, a Perry, Ga. establishment, is recalling approximately 68,244 pounds of ready-to-eat chicken nugget products that may be contaminated with extraneous materials, specifically wood.  The problem was discovered when the firm received three consumer complaints that wood was found in the product. A complaint was also reported to FSIS’ consumer complaint monitoring system. FSIS was notified by the firm on Jan. 17, 2019.

Here is another example of the impact of consumer complaints going into the federal agency's consumer complaint portal.

https://www.fsis.usda.gov/wps/portal/fsis/topics/recalls-and-public-health-alerts/recall-case-archive/archive/2019/recall-002-2019-release
Perdue Foods LLC Recalls Simplysmart Organics Gluten Free Chicken Nugget Products Due to Possible Foreign Matter Contamination 
Class I Recall
002-2019
Health Risk: High
Jan 17, 2019