Friday, July 21, 2017

Chipotle Rocked by News of Norovirus Outbreak and Rodent Video

There are now 60 cases of Norovirus that are being linked to a Chipotle restaruant in northern VA. The health department stated that one patron has tested positive, but it there is still insufficient evidence to identify the source.  The restaurant was closed for a day, but reopened on the 20th of July, after being closed for a day.

The outbreak was initially posted on a non-regulatory website on the 18th..  According to an article on CNBC, "So far eight cases between July 14 and July 17 were reported to iwaspoisoned.com, a website that allows users to report when they get sick after eating at a restaurant. Business Insider was alerted to the issues at the restaurant by the site, and then published a story."   Immediately, this news hit the major mass news media outlets including the Wall Street Journal and NY Times.  

With that, the stock price dropped by 5%.  Stock prices continued to slide, and with a release of a rat video (which was really mice) on the internet did not help.  The stock has dropped a whopping $40 per share in the last five days.

Just goes to show how hard it is to recover once a bad reputation is developed.


Loudoun County Health Dept.
https://www.loudoun.gov/CivicAlerts.aspx?AID=3974
Posted on: July 20, 2017
Health Department Updates Investigation of Reports of Illness at Chipotle Mexican Grill in Sterling


Update: July 20, 2017

The Loudoun County Health Department (LCHD) continues to investigate the reports of illness at a Chipotle restaurant in Sterling and has identified approximately 60 ill individuals who reported being at the establishment last week. “One ill patron has tested positive for norovirus,” said Dr. David Goodfriend, director of the LCHD. “This provides additional information but is not sufficient to determine the cause of the outbreak. The Health Department is awaiting further test results, which should be available early next week.”

Customers who ate at the restaurant and became ill are encouraged to contact the Health Department at 703-771-5411. Additional questions or concerns can be addressed by contacting the Health Department at health@loudoun.gov.

On Monday, July 17, 2017, LCHD was notified by Chipotle Mexican Grill at 21031 Tripleseven Road, Sterling, VA 20165, and by local medical providers of customers complaining of nausea, vomiting and/or diarrhea over the previous two days. The restaurant voluntarily closed that day and has been working closely with the Health Department to help identify the cause of the illnesses and to prevent future illnesses, including having Health Department staff onsite on July 18 and 19. The restaurant reopened on July 19, 2017.

According to the Centers for Disease Control and Prevention (CDC), 1 in 6 Americans gets sick from contaminated food each year. Norovirus (sometimes called “stomach flu”) is the most common cause of foodborne illness. Frequent hand washing and staying home when sick are two of the most important means of preventing the spread of infection.

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Original News Release: July 19, 2017
Health Department Investigates Reports of Illness at Chipotle Mexican Grill in Sterling

On Monday, July 17, 2017, the Loudoun County Health Department (LCHD) was notified by Chipotle Mexican Grill at 21031 Tripleseven Road, Sterling, VA 20165, and by local medical providers of customers complaining of nausea, vomiting and/or diarrhea over the previous two days. The restaurant voluntarily closed that day and has been working closely with the Health Department to help identify the cause of the illnesses and to prevent future illnesses, including having Health Department staff onsite on July 18 and 19.

"The Health Department is investigating this outbreak and is grateful for the information we are receiving from those who have been ill. We are working with Chipotle staff and patrons to identify the specific cause of the illnesses," said Dr. David Goodfriend, director of the LCHD. "No specific cause has been determined at this point. We are encouraged that those affected are starting to feel better and we are focused on preventing any new infections."

Customers who ate at the restaurant and became ill are encouraged to contact the Health Department at 703-771-5411. Additional questions or concerns can be addressed by contacting the Health Department at health@loudoun.gov.

According to the Centers for Disease Control and Prevention (CDC), 1 in 6 Americans gets sick from contaminated food each year. More information on food safety is available from the Virginia Department of Health.

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