The company website discusses food safety and how they use bacterial cultures (in an attempt) to eliminate pathogens.
The products were distributed between July 2, 2025 and August 21, 2025 directly to consumers nationwide and to a small number of select retailers in NY, IL, SC, FL, KS, CA, and AZ.
https://www.fda.gov/safety/recalls-market-withdrawals-safety-alerts/viva-raw-issues-voluntary-recall-two-lots-dog-cat-foods-due-salmonella-and-listeria-monocytogenes
Viva Raw Issues Voluntary Recall of Two Lots of Dog an Cat Foods Due to Salmonella and Listeria Monocytogenes Contamination
Summary
Company Announcement Date: August 25, 2025
FDA Publish Date: August 25, 2025
Product Type: Food & Beverages
Reason for Announcement: Salmonella and Listeria monocytogenes contamination
Company Name: Viva Raw LLC.
Brand Name: Viva
Product Description: Ground Beef for Dogs and Ground Chicken for Dogs and Cats
Company Announcement
August 25, 2025 – Viva Raw LLC, Charlotte, NC is voluntarily recalling two lots of dog and cat foods due to contamination with Salmonella and Listeria monocytogenes. The recall is for Lot 21495 (Viva Ground Beef for Dogs; Viva Beef & Turkey for Puppies) and Lot 21975 (Viva Ground Chicken for Dogs; Viva Chunked Chicken for Dogs; Viva Chicken for Cats; Viva Pure Chicken).
Salmonella and Listeria can affect animals eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.
Healthy people infected with Salmonella or Listeria should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever. Rarely, Salmonella and Listeria can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms. Consumers exhibiting these signs after having contact with this product should contact their healthcare providers. Pregnant women are especially susceptible to Listeria infection, which can result in miscarriage. The young, the elderly, and people with weak immune systems are more vulnerable to infection.
Pets with Salmonella or Listeria infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting. Some pets will have only decreased appetite, fever, and abdominal pain. Infected but otherwise healthy pets can be carriers and infect other animals or humans. If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.
The products were distributed between July 2, 2025 and August 21, 2025 directly to consumers nationwide and to a small number of select retailers in NY, IL, SC, FL, KS, CA, and AZ. The product is distributed as frozen 1 lb. bricks in clear vacuum packaging and the lot number is printed on the top of the packaging. Please see the link for example of product labels.
The potential for contamination was identified after routine testing was conducted by the North Carolina Department of Agriculture. Only products from Lots 21495 and 21975 are affected. No illnesses in dogs, cats, or humans related to these lots have been reported to date.
If you have products from Lot 21495 or Lot 21975, please contact Viva Raw at info@vivarawpets.com for a refund on any remaining product. You should then dispose of the food in a way that children, pets, and wildlife cannot access. Do not sell or donate the recalled products. Do not feed the recalled product to pets or any other animals. Wash and sanitize pet food bowls, cups, and storage containers. Always ensure you wash and sanitize your hands after handling recalled food or any utensils that come in contact with recalled food.
If you have any questions, please email us at info@vivarawpets.com or call/text us at (919) 371-8882 between 9:00 am – 5:00 pm EST Monday to Friday.
The products were distributed between July 2, 2025 and August 21, 2025 directly to consumers nationwide and to a small number of select retailers in NY, IL, SC, FL, KS, CA, and AZ.
https://www.fda.gov/safety/recalls-market-withdrawals-safety-alerts/viva-raw-issues-voluntary-recall-two-lots-dog-cat-foods-due-salmonella-and-listeria-monocytogenes
Viva Raw Issues Voluntary Recall of Two Lots of Dog an Cat Foods Due to Salmonella and Listeria Monocytogenes Contamination
Summary
Company Announcement Date: August 25, 2025
FDA Publish Date: August 25, 2025
Product Type: Food & Beverages
Reason for Announcement: Salmonella and Listeria monocytogenes contamination
Company Name: Viva Raw LLC.
Brand Name: Viva
Product Description: Ground Beef for Dogs and Ground Chicken for Dogs and Cats
Company Announcement
August 25, 2025 – Viva Raw LLC, Charlotte, NC is voluntarily recalling two lots of dog and cat foods due to contamination with Salmonella and Listeria monocytogenes. The recall is for Lot 21495 (Viva Ground Beef for Dogs; Viva Beef & Turkey for Puppies) and Lot 21975 (Viva Ground Chicken for Dogs; Viva Chunked Chicken for Dogs; Viva Chicken for Cats; Viva Pure Chicken).
Salmonella and Listeria can affect animals eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.
Healthy people infected with Salmonella or Listeria should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever. Rarely, Salmonella and Listeria can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms. Consumers exhibiting these signs after having contact with this product should contact their healthcare providers. Pregnant women are especially susceptible to Listeria infection, which can result in miscarriage. The young, the elderly, and people with weak immune systems are more vulnerable to infection.
Pets with Salmonella or Listeria infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting. Some pets will have only decreased appetite, fever, and abdominal pain. Infected but otherwise healthy pets can be carriers and infect other animals or humans. If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.
The products were distributed between July 2, 2025 and August 21, 2025 directly to consumers nationwide and to a small number of select retailers in NY, IL, SC, FL, KS, CA, and AZ. The product is distributed as frozen 1 lb. bricks in clear vacuum packaging and the lot number is printed on the top of the packaging. Please see the link for example of product labels.
The potential for contamination was identified after routine testing was conducted by the North Carolina Department of Agriculture. Only products from Lots 21495 and 21975 are affected. No illnesses in dogs, cats, or humans related to these lots have been reported to date.
If you have products from Lot 21495 or Lot 21975, please contact Viva Raw at info@vivarawpets.com for a refund on any remaining product. You should then dispose of the food in a way that children, pets, and wildlife cannot access. Do not sell or donate the recalled products. Do not feed the recalled product to pets or any other animals. Wash and sanitize pet food bowls, cups, and storage containers. Always ensure you wash and sanitize your hands after handling recalled food or any utensils that come in contact with recalled food.
If you have any questions, please email us at info@vivarawpets.com or call/text us at (919) 371-8882 between 9:00 am – 5:00 pm EST Monday to Friday.
From the company website: https://viva.frontkb.com/en/categories/1535297-our-food
How do you ensure your raw food is safe?
Edited 23 days ago
Food safety & sanitation is always our #1 priority—our process is to first ensure that we source the highest quality ingredients. We source the highest quality USDA-inspected meat and add probiotics specifically designed to eliminate pathogens. In addition, we manufacture in a USDA kitchen with strict cleaning & sanitation protocols including regularly testing our production environment for pathogens and using ATP tests to monitor cleanliness.
Finally each batch of our product is always tested for Salmonella, E. Coli O157:H7, and Listeria monocytogenes before shipping and multiple samples are collected from each batch to ensure that we have a high statistical confidence in our results.
Want a closer look at how we keep things safe? You’ll find more behind-the-scenes insight in the videos featured in the Wag Worthy Extras section below.
What role do probiotics play?
Edited 23 days ago
Our probiotics are not the same as those you’d buy at the store for yourself or your pets for gut health. Each strain in our mixture has been chosen specifically to perform a unique “job” in controlling or eliminating pathogens. Some target and break down biofilm, making the bad bacteria more vulnerable; others produce natural antimicrobial compounds, and together, they outcompete and eliminate bad bacteria.
We’ve conducted extensive research and testing with microbiologists and researchers to ensure that this technology performs in our products. We’re thrilled to make it available to all our customers!
What species are in the probiotics you use?
Edited 23 days ago
Our probiotic mixture contains Lactobacillus acidophilus, Lactobacillus casei, Bifidobacterium animalis, and Lactobacillus reuteri.
Have you considered other pathogen control technologies?
Edited 22 days ago
Over the past year, we evaluated and tested numerous pathogen mitigation technologies, including HPP & bacteriophages, for their effectiveness and impact on product quality. We found probiotics to deliver the best results in our products.
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