Whey Protein Drink Powder Recalled for Not Declaring Milk Allergen on Label

Nature’s Sunshine Products Inc. of Spanish Fork, UT is announcing that it initiated a voluntarily recall of two AIVIA Whey Protein & Power Herbs meal replacement products because labels do not declare milk.  Nature’s Sunshine Products Inc. of Spanish Fork, UT is announcing that it initiated a voluntarily recall of two AIVIA Whey Protein & Power Herbs meal replacement products because labels do not declare milk.  

While whey is listed on the label, this does not comply with allergen labeling regulations that require the word milk be listed.

https://www.fda.gov/safety/recalls-market-withdrawals-safety-alerts/natures-sunshine-products-inc-issues-allergy-alert-undeclared-milk-aivia-whey-protein-power-herbs
Nature’s Sunshine Products Inc. Issues Allergy Alert on Undeclared Milk in AIVIA Whey Protein + Power Herbs Meal Replacement Shakes
Summary
Company Announcement Date:  July 22, 2022
FDA Publish Date:  July 23, 2022
Product Type:  Food & Beverages  Meal Replacements  
Reason for Announcement:  Undeclared milk
Company Name:  Nature’s Sunshine Products Inc.
Brand Name:  Aivia
Product Description:  Whey Protein & Power Herbs

Company Announcement

July 22, 2022 - Nature’s Sunshine Products Inc. of Spanish Fork, UT is announcing that it initiated a voluntarily recall of two AIVIA Whey Protein & Power Herbs meal replacement products because labels do not declare milk. Customers with a milk allergy or severe sensitivity to milk may experience a serious allergic reaction if they consume the affected product.

The AIVIA Whey Protein & Power Herbs products with the affected lot numbers and expiration dates were distributed between September 1, 2021, and July 20, 2022, throughout the United States via direct-to-consumer online sales and through independent distributors who sell product online or at independent health food stores.

July 22, 2022 - Nature’s Sunshine Products Inc. of Spanish Fork, UT is announcing that it initiated a voluntarily recall of two AIVIA Whey Protein & Power Herbs meal replacement products because labels do not declare milk. Customers with a milk allergy or severe sensitivity to milk may experience a serious allergic reaction if they consume the affected product.

The AIVIA Whey Protein & Power Herbs products with the affected lot numbers and expiration dates were distributed between September 1, 2021, and July 20, 2022, throughout the United States via direct-to-consumer online sales and through independent distributors who sell product online or at independent health food stores.

US22711 - AIVIA Whey Protein + Power Herbs Chocolate
Net Wt. 1.35 lbs.
NSP LOT # EXP Date Batch #
001244188 19-May-23 10053964
001247878 8-Jun-23 10054936
001284080 16-Jan-24 10062979
001285198 25-Jan-24 10063351
US22712 - AIVIA Whey Protein + Power Herbs Vanilla Beans

Net Wt. 1.33 lbs.
NSP LOT # EXP Date Batch #
001244906 20-May-23 10053968
001247962 10-Jun-23 10054939
001283964 13-Jan-24 10062695

No illnesses or deaths have been reported to date.

Customers may choose to dispose of the product and receive a full product credit or continue to consume the product if they do not have an allergy or severe sensitivity to milk. Customers with affected products can contact the company by calling (800) 223-8225 between the hours of 9:00 and 5:00 p.m. MST, or email to productrecall@natr.com

Nature’s Sunshine cares about the wellbeing of our customers. As a result, we are taking every effort to individually notify affected consumers. We are making this announcement in case any affected products remain in commerce. This recall is being made with the knowledge of the U.S. Food and Drug Administration.